ASK & WE ANSWER

Q: When can I contact you?

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frequently asked questions

Frequently Asked Questions

At Odlogs, we understand that reliable logistics require clear communication and trust. Our FAQs cover everything from payment terms and booking notice periods to the safety and security of your goods. Whether you need a last-minute delivery, insured transport, or specialist freight services, we’re here to help—24/7, 365 days a year. If you have any other questions, feel free to get in touch!

Do you operate nationwide?Jake Thelwell2025-03-12T19:46:36+00:00

Do you operate nationwide?

Yes, we provide logistics services across the UK and beyond. Contact us to discuss your specific transport needs.

Can you provide real-time tracking?Jake Thelwell2025-03-12T19:46:14+00:00

Can you provide real-time tracking?

Yes, we offer tracking options for your shipments so you can stay updated on your delivery’s progress.

Do you handle fragile or high-value items?Jake Thelwell2025-03-12T19:45:02+00:00

Do you handle fragile or high-value items?

Yes, we specialise in transporting fragile, high-value, and sensitive goods with extra care and security measures in place.

When can I contact you?Jake Thelwell2025-03-12T19:44:43+00:00

When can I contact you?

We operate 24 hours a day, 7 days a week, 365 days a year – whenever you need us, we’re just a call away.

What services do you offer?Jake Thelwell2025-03-12T19:43:01+00:00

What services do you offer?

We provide a range of logistics solutions, including:

Same-day and next-day deliveries
Pallet and parcel transport
Multi-drop and scheduled deliveries
Secure and specialist freight services
If you require a specific service, get in touch – we’re happy to help.

What are your payment terms?Jake Thelwell2018-07-07T06:36:20+00:00

What are your payment terms?

We offer flexible payment options, including payment on account or via invoice. Please contact us for further details.

Are your quotes no obligation?Jake Thelwell2018-07-07T06:33:59+00:00

Are your quotes no obligation?

Yes, all our quotes are completely free and come with no obligation.

How much notice do you need for a booking?Jake Thelwell2018-07-07T06:29:55+00:00

How much notice do you need for a booking?

We recommend booking as early as possible to secure availability. However, we also offer urgent and last-minute transport solutions. Contact us anytime, and we’ll do our best to assist you.

Are our goods safe in transit?Jake Thelwell2018-07-07T06:28:44+00:00

Are our goods safe in transit?

Absolutely. We prioritise the safety of your goods with secure loading, careful handling, and professional drivers trained to transport all items safely.

Are you fully insured?Jake Thelwell2018-07-07T05:58:55+00:00

Are you fully insured?

Yes, all goods we carry are fully insured. We also ensure that no items are moved unless they are fully secured in our vehicles, guaranteeing the safety of both your cargo and our drivers.

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Request A Free Quote

Need a reliable logistics partner? Get a fast, tailored quote from Odlogs today! Whether it’s local deliveries or international freight, our expert team ensures seamless, efficient transport solutions to meet your needs. Request your quote now and let’s get moving!

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